Privacy Notice

Information Collection and Use

Personal Information We Collect:

• Contact information (name, email, phone)
• Payment and billing information
• Account credentials
• Transaction history
• Usage data and analytics
• Device information and IP addresses
• Communications with us

We process this information to:

• Provide and maintain our Services
• Process payments and transactions
• Communicate about your account
• Prevent fraud and enhance security
• Comply with legal obligations

Payment Processing and Financial Data

Legal Basis for Processing

Where applicable, we process your personal information based on:

• Contract fulfillment when providing our Services
• Legal obligations for financial reporting and fraud prevention
• Legitimate business interests
• Your explicit consent where required

Data Sharing and Third Parties

We share information with:

• Payment processors and financial institutions to complete transactions
• Service providers who assist our operations
• Legal authorities when required by law
• Third parties with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data
• Regular security assessments
• Access controls
• PCI-DSS compliance

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, comply with legal and accounting obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and applicable legal requirements. Upon account cancellation, you may request deletion of your account data by contacting [email protected], subject to applicable legal and accounting retention requirements.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data
• Withdraw consent where applicable

Children's Privacy

We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Cookie Policy

We use cookies and similar technologies on our website. You can manage your cookie preferences at any time using the Privacy Choices link in our website footer.

Essential Cookies (Always Active)

• PHPSESSID — Maintains your login session. Expires when you close your browser.
• bidseek_cookie_consent — Stores your cookie preferences. Expires after 1 year.

Analytics Cookies (Requires Your Consent)

• Google Analytics (_ga, _ga_*, _gid) — Helps us understand how visitors use our site so we can improve it. These cookies collect anonymous, aggregated data such as pages visited and time on site. They do not identify you personally. We use the anonymize_ip setting to mask IP addresses. Expires after up to 2 years.

Analytics cookies are only loaded after you provide consent. If you decline, no analytics data is collected.

Payment Cookies (Active on Payment Pages Only)

• Stripe (__stripe_sid, __stripe_mid) — Used by our payment processor, Stripe, for fraud prevention and secure transaction processing. These cookies are only set on signup and payment pages. See Stripe's Privacy Policy.

We do not use:

• Advertising or remarketing cookies
• Social media tracking pixels
• Cross-site tracking for ad targeting

Global Privacy Control (GPC)

We honor the Global Privacy Control browser signal. If your browser sends a GPC signal, we automatically disable analytics cookies without requiring additional action from you.

Managing Cookies

You can change your cookie preferences at any time by clicking Privacy Choices in the footer of any page. You can also control cookies through your browser settings, though this may affect site functionality.

California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect and how it is used
• The right to delete your personal information
• The right to opt out of the sale or sharing of personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell your personal information as defined by the CCPA/CPRA. When analytics cookies are active, anonymous usage data may be shared with Google for analytics purposes. You can opt out of this at any time using our Privacy Choices settings or by enabling Global Privacy Control in your browser.

To exercise any of these rights, contact us at [email protected].

Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or website notice.

Regulatory Considerations

We process personal information in accordance with applicable privacy and data protection laws. Our practices are designed to align with recognized privacy principles and industry standards.

Contact Information

For privacy-related questions or concerns, contact us at: